Hey, this is Lilly! 🤓
With a Bachelor’s in Psychology and a soon-to-be Master’s in Information Experience Design, I blend research expertise with design skills to craft user-centered experiences that align human needs with project goals.
Always eager to learn, I continuously explore new research methods and design strategies to enhance my ability to uncover insights and create meaningful solutions.
SELECTED WORK
SELECTED WORK
Enhancing Usability: User-Centered Design Recommendations for Pratt's Career Services Website
CLIENT PROJECT - MODERATED USER TESTING
Testing the Pratt Center for Career and Professional Development’s website to uncover potential usability issues blocking access to key student resources.
Designing Hatemap.io: Accessible UX for Complex and Community-Driven Data
CLIENT PROJECT - FULL WEBSITE REDESIGN
Redesigning Hatemap.io to become a more credible resource, serve its diverse user base, and encourage a sense of community.
EchoStream: Fostering Social Connection Through Shared Interests
Designing an app that allows user to stay in touch with their friends, is easy to use, and helps them build more meaningful relationships.
MOBILE APP DESIGN
Behind the Shelves: Mapping the NYPL Experience Through Service Blueprinting
Designing an app that allows user to stay in touch with their friends, is easy to use, and helps them build more meaningful relationships.
SERVICE DESIGN
Contact me!
Lillian.mac99@gmail.com