Hey, this is Lilly! 🤓

With a Bachelor’s in Psychology and a soon-to-be Master’s in Information Experience Design, I blend research expertise with design skills to craft user-centered experiences that align human needs with project goals.

Always eager to learn, I continuously explore new research methods and design strategies to enhance my ability to uncover insights and create meaningful solutions.

SELECTED WORK

SELECTED WORK

Enhancing Usability: User-Centered  Design Recommendations for Pratt's Career Services Website

CLIENT PROJECT - MODERATED USER TESTING

Testing the Pratt Center for Career and Professional Development’s website to uncover potential usability issues blocking access to key student resources.

Designing Hatemap.io: Accessible UX for Complex and Community-Driven Data

CLIENT PROJECT - FULL WEBSITE REDESIGN

Redesigning Hatemap.io to become a more credible resource, serve its diverse user base, and encourage a sense of community.

EchoStream: Fostering Social Connection Through Shared Interests

Designing an app that allows user to stay in touch with their friends, is easy to use, and helps them build more meaningful relationships.

MOBILE APP DESIGN

Behind the Shelves: Mapping the NYPL Experience Through Service Blueprinting

Designing an app that allows user to stay in touch with their friends, is easy to use, and helps them build more meaningful relationships.

SERVICE DESIGN

Contact me!

Lillian.mac99@gmail.com